802 Michigan Ave.   |    Sheboygan, WI   |   (920) 451-6228

FAQ

Where do I find another living situation for my loved one?
My loved one seems sad, anxious, scared, or worried. What should I do?
What local services are available to improve quality of life for my loved one?
Will your staff go with my loved one to appointments when I cannot get off of work?
Can you determine if my loved one's home is safe for them?
What is difference between Medicare and Medicare Advantage Plans?
Can your staff help my loved one with their medications?
Where do I start help my loved one pre-plan for everything they need to do?
How do I know if a Power of Attorney and Power of Attorney for Health Care are in place?
I live out of town. Can you give me an update on how my loved ones are doing?
What happens in case of an emergency?
Will Geriatric Care Managers work with caregivers from other agencies?

Where do I find another living situation for my loved one?
Finding a new living situation can be an overwhelming task; but no need to worry our Care Managers have helped many clients and families through this process. What makes our service so unique is the fact that we first will complete an assessment and then provide a comparison of specific housing options based on needs, wants and finances.
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My loved one seems sad, anxious, scared, or worried. What should I do?
We understand how difficult it is to see someone you care about in this state. There are many factors that could be related to these feelings so a thorough assessment by a trained professional is so important. Contact us to schedule an assessment. 
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What local services are available to improve quality of life for my loved one?
We are fortunate Sheboygan County offers numerous services. Quality of life means different things to different people. Embrace's Care Managers are diligent in finding the answer to this question and will work to match the right services with our client. Our Managed Care Companions often are able to help in this area as well. 
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Will your staff go with my loved one to appointments when I cannot get off of work?
You bet! Embrace's Care Managers find that attending appointments and acting as an advocate is one of our most commonly used (and appreciated) services.
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Can you determine if my loved one's home is safe for them?
Home safety is reviewed and evaluated in our assessment process. If safety concerns are identified during the assessment, we will make specific recommendations on solutions to address those issues.  top

What is difference between Medicare and Medicare Advantage Plans?
This is a common question and has many people confused.  We often get asked which is better for me? Many factors determine the answer. We would be happy to give you guidance. Contact us to set up an appointment.
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Can your staff help my loved one with their medications?
Embrace's Care Managers can assist in getting prescription refills, following up on new physician orders and assisting in set up. Over the years we have found individualized systems to improve compliance. Our Managed Care Companions can assist in medication reminders.
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Where do I start help my loved one pre-plan for everything they need to do?
With an assessment from Embrace! Contact us to set up an appointment.
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How do I know if a Power of Attorney and Power of Attorney for Health Care are in place?
This is such an important question. As part of our Care Management assessment, we help to ensure that all of these important documents are valid and up-to-date. 
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I live out of town. Can you give me an update on how my loved ones are doing?
We understand the challenges of being far from the person you love. Embrace's Care Managers keep in contact with you through phone calls and/or emails. The families we work with regularly express their appreciation of having those updates when they cannot be present. 
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What happens in case of an emergency?
Our goal at Embrace is to reduce the incidences of emergencies by doing assessments and being proactive. But, unfortunately accidents happen and emergency room evaluations are needed. We have a Care Manager available 24 hours a day 7 days a week who can assist in these situations. Our clients are extremely grateful to see a familiar face who can advocate for them when they are in these stressful situations. 
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Will Geriatric Care Managers work with caregivers from other agencies?
Of course! Even if you did not yet have an agency in place, our Care Managers will talk through various options. We do not require the use of our Managed Care Companions, we believe in choice.
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